Free Your Staff

When the RRS team was preparing for the Consumer Attorneys of California Donald L. Galine Conference at Lake Tahoe, NV last June, we received positive response to our Free Your Staff  tag line. Sometimes it took a little explaining, primarily for solo or very small practices.

Outsourcing medical records beats summertime blues

In the past, I have offered educational blogs about the benefits of outsourcing medical record retrieval to companies such as my own – Record Retrieval Solutions (RRS). The key value proposition are the cost savings of having otherwise billable resources focused on doing billable work (not chasing healthcare providers), and the simplicity a one-stop shop.

3 Magic Tricks for Personal Injury Attorneys

Summary: Sometimes legal work requires magic to make problems disappear. Unlike theatrical magicians, attorneys cannot use redirection or spools of colored silk scarves to amaze their audience of clients, peers and managers. Read on...
Want to see a magic trick? Well you won’t actually see it, but we’ll use the “Theatre of the Mind” so you can experience it.

2017 – 10 Tips for Personal Injury and Mass Tort Attorneys

As 2017 unfolds, we look forward to developing and expanding our ability to service you, as both technology and rules of law evolve. We’ve learned our priority continues to be educating the Legal Market about our services. For Personal Injury, Mass Tort and Class Action litigation, we’ve proven our value as an alternative to using in-house resources for medical record retrieval.

7 Last Minute and Smart Fixes for Personal Injury Attorneys Before Year End

2016 has been certainly a year for surprises. Whether the topic is baseball or politics, it clearly was full of unanticipated results (well, perhaps for a few with clear crystal balls). Here’s a list of 7 issues and proposed fixes that can keep 2016 in its place, and get you and your firm ready for 2017.

Pending Medical Records – the most common issue PI attorneys requiring fixes is waiting for medical records on behalf of their client.

Outsourcing – A Better Way to manage (parts) of your law practice

Say the word outsource, and depending on your age and occupation, it brings back bad memories. Back in the late ‘80s and early ‘90s, and depending on the business you were in, primarily those with call center operations, looked to lower costs by outsourcing, or more accurately, offshoring certain business operations.

Law Firms: How are you doing against 2016 goals?

Time To Review 2016 Goals (and adjust plans as needed)
At the beginning of each year, most businesses including law firms large and small set out with a set of goals to be accomplished by year-end. These goals are typically reviewed at the end of each fiscal quarter, so that adjustments to income and expense plans can be enacted to keep the plan on track.

Medical Records Needed? Summer is here. Staff on vacation. Try outsourcing and make everyone happy.

Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn't slow down during June, July and August. Please keep in mind the fact that your remaining staff is likely overwhelmed.

Passable Legal Expenses Explained

Expenses incurred during the process of litigation are not always passable.
What are passable expenses? In every kind of professional services business, there are expenses which are expected and billed back to the client. Often these are “hard” costs which are relevant and necessary to conduct matters, and are provided by a third party.