RRS Blog

Passable Legal Expenses Explained

Expenses incurred during the process of litigation are not always passable.
What are passable expenses? In every kind of professional services business, there are expenses which are expected and billed back to the client. Often these are “hard” costs which are relevant and necessary to conduct matters, and are provided by a third party.

5 Tips for Improved Client Satisfaction Personal Injury Cases – Part 2

Summary: There are ever-thinning margins for small to mid-size law firms litigating for a personal injury client. They, and their insurance claims counterparts, need to consider ways to lower costs while improving client satisfaction.
 

The following is part 2 of a 2 part article on this topic.

5 Tips to Improve Customer Satisfaction for Personal Injury Clients – Part 1

Summary: With ever-thinning margins, small to mid-size law firms handling personal injury matters, need to consider ways to lower costs while improving customer satisfaction. The following is part 1 of a 2 part article on this topic.
You know the scenario.

Workflow and Law Practice – A different view

Workflow - A lesson OF the NYSE vs. the NASDAQ
OUCH! For the first two weeks of 2016, investors in the stock market have suffered through a sudden and painful decline. Some call it historical in both its speed and voracity. The images most of us have of traders in lab-coat looking jackets with large ID letters on the front are likely from the New York Stock Exchange or NYSE. Those traders handle buys and sells (workflow) in an auction-like environment, usually using hand signals, or shouting at the specialist designed to represent the stock being traded.

2016 To-Do List for Law Firms

This 2016 To-Do List is a follow up of to our last blog on ensuring the adequate tracking of HIPAA compliance forms to avoid processing delays. You can read it here.
Before work gets hectic, consider the following 5 to-dos for your 2016 New Year list:

Make sure that your clients understand exactly what is involved and what actions you are taking on their behalf to collect and retrieve their medical records.

Partnering Redefined

Summary: Partnering. Everyone needs a resource they can depend on whether they collaborate once a day or once a year. This post explains how partners can be leveraged to assist when you need them most.
There was a time in America long ago, that craftsman made fine furniture, created unique hand-blown glass figurines and sold those items they made and many other products out of their own storefront.

Wasted Time is Money Lost. Get them both back now.

Time. There is never enough of it. Whether it’s a 12 hour workday, or a relaxing weekend at the beach with family, time gets away from us. And while that is something everyone feels, when you have a law practice, wasted time means money lost.

This is not purely a capitalist perspective.