Outsourced Record Retrieval – A PI Attorney’s View

Record Retrieval Solutions (RRS) is honored to present a guest blog from Personal Injury attorney John C. Miller, Jr. of Miller Injury Attorneys of El Dorado Hills, CA. Mr. Miller shares his experiences as a personal injury attorney, the value of outsourced record retrieval, and his experience working with RRS.
As a personal injury attorney for more than 28 years, I have come to realize that having my in-house staff or myself order, and track medical records and bills is a huge and colossal waste of time and energy.

7 Ways PI Law Firms Can Do More and Save Money

When discussions about medical records begin, they tend to initially focus on the trade-off between cost of outsourcing vs. using in-house resources. While clearly an important component, there are other considerations necessary to make the right choice.

Outsourcing – A Better Way to manage (parts) of your law practice

Say the word outsource, and depending on your age and occupation, it brings back bad memories. Back in the late ‘80s and early ‘90s, and depending on the business you were in, primarily those with call center operations, looked to lower costs by outsourcing, or more accurately, offshoring certain business operations.

Medical Records Needed? Summer is here. Staff on vacation. Try outsourcing and make everyone happy.

Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn't slow down during June, July and August. Please keep in mind the fact that your remaining staff is likely overwhelmed.

5 Tips for Improved Client Satisfaction Personal Injury Cases – Part 2

Summary: There are ever-thinning margins for small to mid-size law firms litigating for a personal injury client. They, and their insurance claims counterparts, need to consider ways to lower costs while improving client satisfaction.
 

The following is part 2 of a 2 part article on this topic.

Workflow and Law Practice – A different view

Workflow - A lesson OF the NYSE vs. the NASDAQ
OUCH! For the first two weeks of 2016, investors in the stock market have suffered through a sudden and painful decline. Some call it historical in both its speed and voracity. The images most of us have of traders in lab-coat looking jackets with large ID letters on the front are likely from the New York Stock Exchange or NYSE. Those traders handle buys and sells (workflow) in an auction-like environment, usually using hand signals, or shouting at the specialist designed to represent the stock being traded.

Partnering Redefined

Summary: Partnering. Everyone needs a resource they can depend on whether they collaborate once a day or once a year. This post explains how partners can be leveraged to assist when you need them most.
There was a time in America long ago, that craftsman made fine furniture, created unique hand-blown glass figurines and sold those items they made and many other products out of their own storefront.

Wasted Time is Money Lost. Get them both back now.

Time. There is never enough of it. Whether it’s a 12 hour workday, or a relaxing weekend at the beach with family, time gets away from us. And while that is something everyone feels, when you have a law practice, wasted time means money lost.

This is not purely a capitalist perspective.

Top Ten Great End of Year Record Retrieval Tips

While it’s hard to believe, 2015 is almost in the rear view mirror. As the end of the 4rd quarter quickly approaches, this is a perfect time to think about a topic that is often overlooked – Your Medical Record Retrieval process.

So here are 10 great record retrieval ideas as we move into the end of the year that you can use to improve client satisfaction and lower costs:

Status – Regardless of when the matter began that caused you to request records, now is the time to check on its status and decide what to do about those that are not up to date.