Medical Records Needed? Summer is here. Staff on vacation. Try outsourcing and make everyone happy.

Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn't slow down during June, July and August. Please keep in mind the fact that your remaining staff is likely overwhelmed.

5 Tips for Improved Client Satisfaction Personal Injury Cases – Part 2

Summary: There are ever-thinning margins for small to mid-size law firms litigating for a personal injury client. They, and their insurance claims counterparts, need to consider ways to lower costs while improving client satisfaction.
 

The following is part 2 of a 2 part article on this topic.

5 Tips to Improve Customer Satisfaction for Personal Injury Clients – Part 1

Summary: With ever-thinning margins, small to mid-size law firms handling personal injury matters, need to consider ways to lower costs while improving customer satisfaction. The following is part 1 of a 2 part article on this topic.
You know the scenario.