Outsourced Record Retrieval – A PI Attorney’s View

Record Retrieval Solutions (RRS) is honored to present a guest blog from Personal Injury attorney John C. Miller, Jr. of Miller Injury Attorneys of El Dorado Hills, CA. Mr. Miller shares his experiences as a personal injury attorney, the value of outsourced record retrieval, and his experience working with RRS.
As a personal injury attorney for more than 28 years, I have come to realize that having my in-house staff or myself order, and track medical records and bills is a huge and colossal waste of time and energy.

3 Magic Tricks for Personal Injury Attorneys

Summary: Sometimes legal work requires magic to make problems disappear. Unlike theatrical magicians, attorneys cannot use redirection or spools of colored silk scarves to amaze their audience of clients, peers and managers. Read on...
Want to see a magic trick? Well you won’t actually see it, but we’ll use the “Theatre of the Mind” so you can experience it.

7 Last Minute and Smart Fixes for Personal Injury Attorneys Before Year End

2016 has been certainly a year for surprises. Whether the topic is baseball or politics, it clearly was full of unanticipated results (well, perhaps for a few with clear crystal balls). Here’s a list of 7 issues and proposed fixes that can keep 2016 in its place, and get you and your firm ready for 2017.

Pending Medical Records – the most common issue PI attorneys requiring fixes is waiting for medical records on behalf of their client.

7 Ways PI Law Firms Can Do More and Save Money

When discussions about medical records begin, they tend to initially focus on the trade-off between cost of outsourcing vs. using in-house resources. While clearly an important component, there are other considerations necessary to make the right choice.

Medical Records Needed? Summer is here. Staff on vacation. Try outsourcing and make everyone happy.

Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn't slow down during June, July and August. Please keep in mind the fact that your remaining staff is likely overwhelmed.

Passable Legal Expenses Explained

Expenses incurred during the process of litigation are not always passable.
What are passable expenses? In every kind of professional services business, there are expenses which are expected and billed back to the client. Often these are “hard” costs which are relevant and necessary to conduct matters, and are provided by a third party.

5 Tips for Improved Client Satisfaction Personal Injury Cases – Part 2

Summary: There are ever-thinning margins for small to mid-size law firms litigating for a personal injury client. They, and their insurance claims counterparts, need to consider ways to lower costs while improving client satisfaction.
 

The following is part 2 of a 2 part article on this topic.

Workflow and Law Practice – A different view

Workflow - A lesson OF the NYSE vs. the NASDAQ
OUCH! For the first two weeks of 2016, investors in the stock market have suffered through a sudden and painful decline. Some call it historical in both its speed and voracity. The images most of us have of traders in lab-coat looking jackets with large ID letters on the front are likely from the New York Stock Exchange or NYSE. Those traders handle buys and sells (workflow) in an auction-like environment, usually using hand signals, or shouting at the specialist designed to represent the stock being traded.

Top Ten Great End of Year Record Retrieval Tips

While it’s hard to believe, 2015 is almost in the rear view mirror. As the end of the 4rd quarter quickly approaches, this is a perfect time to think about a topic that is often overlooked – Your Medical Record Retrieval process.

So here are 10 great record retrieval ideas as we move into the end of the year that you can use to improve client satisfaction and lower costs:

Status – Regardless of when the matter began that caused you to request records, now is the time to check on its status and decide what to do about those that are not up to date.