Medical Records Retrieval Specialist – A Security Checklist

The State Bar of CA recently published an article by Record Retrieval Solutions discussing how using a Medical Records Retrieval (MRR) service makes good sense for law firms. Here’s a link if you would like to read it in its entirety: State of CA Big News article

 
But there are other factors to consider when choosing an MRR. While most attorneys focus on compliance, there are additional considerations that are very specific to the safety and security of your client’s electronic personal health information or EPHI.

Let’s review the following checklist:

Location, Location, Location

Did you know that in an effort to keep their costs low, many MRRs actually store documents on servers that are located outside the United States? So in the event of a disaster, whether natural or man-made, those servers with your clients’ medical records MIGHT not be available – ever.

To DIY or not DIY – That is the question

With all due respect to the Bard, I have taken a bit of liberty with one of his most famous quotes from Hamlet. In this case, it is not about whether or not one should chose life or death. No, our question posed is far more important – whether it makes sense for your law practice to do its own medical records retrieval or not.