7 Last Minute and Smart Fixes for Personal Injury Attorneys Before Year End

2016 has been certainly a year for surprises. Whether the topic is baseball or politics, it clearly was full of unanticipated results (well, perhaps for a few with clear crystal balls). Here’s a list of 7 issues and proposed fixes that can keep 2016 in its place, and get you and your firm ready for 2017.

Pending Medical Records – the most common issue PI attorneys requiring fixes is waiting for medical records on behalf of their client.

Medical Records Needed? Summer is here. Staff on vacation. Try outsourcing and make everyone happy.

Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn't slow down during June, July and August. Please keep in mind the fact that your remaining staff is likely overwhelmed.

Workflow and Law Practice – A different view

Workflow - A lesson OF the NYSE vs. the NASDAQ
OUCH! For the first two weeks of 2016, investors in the stock market have suffered through a sudden and painful decline. Some call it historical in both its speed and voracity. The images most of us have of traders in lab-coat looking jackets with large ID letters on the front are likely from the New York Stock Exchange or NYSE. Those traders handle buys and sells (workflow) in an auction-like environment, usually using hand signals, or shouting at the specialist designed to represent the stock being traded.

2016 To-Do List for Law Firms

This 2016 To-Do List is a follow up of to our last blog on ensuring the adequate tracking of HIPAA compliance forms to avoid processing delays. You can read it here.
Before work gets hectic, consider the following 5 to-dos for your 2016 New Year list:

Make sure that your clients understand exactly what is involved and what actions you are taking on their behalf to collect and retrieve their medical records.

Partnering Redefined

Summary: Partnering. Everyone needs a resource they can depend on whether they collaborate once a day or once a year. This post explains how partners can be leveraged to assist when you need them most.
There was a time in America long ago, that craftsman made fine furniture, created unique hand-blown glass figurines and sold those items they made and many other products out of their own storefront.

Wasted Time is Money Lost. Get them both back now.

Time. There is never enough of it. Whether it’s a 12 hour workday, or a relaxing weekend at the beach with family, time gets away from us. And while that is something everyone feels, when you have a law practice, wasted time means money lost.

This is not purely a capitalist perspective.

Top Ten Great End of Year Record Retrieval Tips

While it’s hard to believe, 2015 is almost in the rear view mirror. As the end of the 4rd quarter quickly approaches, this is a perfect time to think about a topic that is often overlooked – Your Medical Record Retrieval process.

So here are 10 great record retrieval ideas as we move into the end of the year that you can use to improve client satisfaction and lower costs:

Status – Regardless of when the matter began that caused you to request records, now is the time to check on its status and decide what to do about those that are not up to date.

Is your Records Retrieval Specialist REALLY special?

Have you ever noticed that when a new technology or solution becomes popular, every loosely-related vendor suddenly has a new "specialist" page on their website catering to that client/industry?

For example, a quick search on cloud solution specialists will provide you with literally hundreds of pages of companies that claim to be specialists in this highly-technical and unique alternative to on-site servers.

Medical Records Retrieval Specialist – A Security Checklist

The State Bar of CA recently published an article by Record Retrieval Solutions discussing how using a Medical Records Retrieval (MRR) service makes good sense for law firms. Here’s a link if you would like to read it in its entirety: State of CA Big News article

 
But there are other factors to consider when choosing an MRR. While most attorneys focus on compliance, there are additional considerations that are very specific to the safety and security of your client’s electronic personal health information or EPHI.

Let’s review the following checklist:

Location, Location, Location

Did you know that in an effort to keep their costs low, many MRRs actually store documents on servers that are located outside the United States? So in the event of a disaster, whether natural or man-made, those servers with your clients’ medical records MIGHT not be available – ever.