Eliminate the time and effort it takes to create indexes, timelines, and summaries yourself.
Medical records summaries are prepared by highly qualified nurses, pharmacists, and physical therapists with the expertise to provide accurate, clear, professional summaries.
Our clients are bound ethically and professionally to maintain client confidentiality and protect their clients’ private health data. We’ve implemented multiple security layers to protect data.
Our satisfied clientele includes:
Legal Professionals and Attorneys
Insurance Companies and Adjusters
People who try us love us. Here's how clients are describing their
experiences with us:
Our busy law firm has been using Record Retrieval Solutions copy service for over 3 years. We have been pleased with their speedy service and detailed notes about follow up on requests. We know that as soon as we send over a request for records, one of the RRS team will start working to get us our records as quickly as possible. When it comes to communication, RRS has time and time again been prompt with responses to our questions and concerns. RRS delivers excellent customer service and outstanding work product.
After handling medical record requests internally for years, it became obvious that I needed to improve our system. My staff devoted numerous hours getting the appropriate contact information for each provider, actually ordering the records and then following-up on the status of the requests with each provider. Often times, a second or even a third request would be required before we actually received the records.
Deciding to outsource the retrieval process, I found Record Retrieval Solutions ( “RRS”). I reached out to Chuck Dart and after a brief conversation, knew that his company was a good option for me. It has become obvious over these past months, that I made the right decision. The turnaround times from the initial orders to actually receiving the records has been remarkable. The ordering process is an on-line web base system. My staff can track the status of each request at any time and download the records upon receipt. Bottom line, moving to an automated system with RRS has allowed my firm to realize cost savings. I feel that choosing RRS was the right option for my firm.
The part I love…is when the boss is asking about status…I can access the website and see all of the notes and the progression of contacts and attempts. That way I have an answer for him other than “I don’t know…let me call them.” Simplicity and ease of download is awesome as well. The added plus, the attention, courtesy and professionalism I receive when I do call or inquire. I get prompt answers and results.”
I’ve been working in plaintiffs’ law firms a long time, I’ve ordered thousands of medical records. Record Retrieval Solutions has been a lifesaver. It has streamlined record retrieval, as it should be. RRS goes out of their way to get the job done. They've made this task easier and better. I appreciate the unwavering service, the quality and the great rates.
I have had the pleasure of working with Record Retrieval Solutions for the last several years as for their services for obtaining medical records and bills for our personal injury cases. The service does an excellent, prompt job in obtaining the records and bills we need from healthcare providers at a competitive rate. What sets them apart from other companies is reliability and responsiveness. We can always count on them to diligently obtain the records, and if a problem arises, they contact us immediately. With other companies, we had to constantly follow up on the jobs we sent to them. They also promptly respond to any phone calls or emails. Record Retrieval Solutions also saves us from having to hire staff to order, and track down records and bills from individual healthcare providers which previously had been very costly for our firm. I highly recommend Record Retrieval Solutions.