RRS has saved our firm so much time and made obtaining medical records and bills so much easier for us! We wish we had known about them way before we had. I would highly recommend their services for anyone who frequently needs to get medical records and bills. They take all the problems out of it for you. You simply tell them what you need and they contact the vendors with a request and then actually follow up on it until they obtain the records for you. It could not be any easier! Honestly, this was always a dreaded chore for me but Record Retrieval Solutions takes over and frees up my time so that I can get more work done! I have never had a complaint with them! Do yourself a favor and try them. I guarantee you will not regret it!

I have been in the legal field for nearly 30 years and I have not worked with a record company more responsive and professional than Record Retrieval! I absolutely recommend them

Our busy law firm has been using Record Retrieval Solutions copy service for over 3 years. We have been pleased with their speedy service and detailed notes about follow up on requests. We know that as soon as we send over a request for records, one of the RRS team will start working to get us our records as quickly as possible. When it comes to communication, RRS has time and time again been prompt with responses to our questions and concerns. RRS delivers excellent customer service and outstanding work product.

After handling medical record requests internally for years, it became obvious that I needed to improve our system. My staff devoted numerous hours getting the appropriate contact information for each provider, actually ordering the records and then following-up on the status of the requests with each provider. Often times, a second or even a third request would be required before we actually received the records.

Deciding to outsource the retrieval process, I found Record Retrieval Solutions ( “RRS”). I reached out to Chuck Dart and after a brief conversation, knew that his company was a good option for me. It has become obvious over these past months, that I made the right decision. The turnaround times from the initial orders to actually receiving the records has been remarkable. The ordering process is an on-line web base system. My staff can track the status of each request at any time and download the records upon receipt. Bottom line, moving to an automated system with RRS has allowed my firm to realize cost savings. I feel that choosing RRS was the right option for my firm.

I’ve been working in plaintiffs’ law firms a long time, I’ve ordered thousands of medical records. Record Retrieval Solutions has been a lifesaver. It has streamlined record retrieval, as it should be. RRS goes out of their way to get the job done. They've made this task easier and better. I appreciate the unwavering service, the quality and the great rates.

I have had the pleasure of working with Record Retrieval Solutions for the last several years as for their services for obtaining medical records and bills for our personal injury cases. The service does an excellent, prompt job in obtaining the records and bills we need from healthcare providers at a competitive rate. What sets them apart from other companies is reliability and responsiveness. We can always count on them to diligently obtain the records, and if a problem arises, they contact us immediately. With other companies, we had to constantly follow up on the jobs we sent to them. They also promptly respond to any phone calls or emails. Record Retrieval Solutions also saves us from having to hire staff to order, and track down records and bills from individual healthcare providers which previously had been very costly for our firm. I highly recommend Record Retrieval Solutions.

Record Retrieval Solutions has most definitely exceeded my expectations as a retrieval company. We have used other companies in the past and their efficiency does not come close to that of Chuck and his team. Not only do they provide you with frequent updates on their website regarding the status of each request that has been submitted, but have excellent customer service! They always answer the phone and respond to emails in a timely matter. Chuck also always look outs for his attorneys such as by finding ways to lower the cost of medical records. I recommend this service to any law firm who is need of a retrieval company.