Career Opportunities
at Record Retrieval Solutions
As innovators of the medical record retrieval industry, with over 30 years of experience, we empower our employees to evolve with us and remain at the forefront of the record retrieval industry — come work with the best.
Where we come from
Our founder, Chuck Dart, started in the record retrieval business three decades ago. As the industry evolved from analog to digital, he recognized an opportunity to create a single, simple online solution that standardizes the record request and retrieval process across the entire healthcare industry. Eliminating inefficiencies, our medical record retrieval solutions now greatly facilitate record retrievals for legal professionals and their clients.
Join the Record Retrieval Solutions team
At RRS, we are constantly working to build positive relationships both internally and externally, as we believe quality relationships are the cornerstone of any successful business. Recruiting people who understand our values, are able to enhance our team dynamics, and work well with our clients is our top priority.
Our company culture is driven by principles such as initiative-taking, relationship-building, and continuous learning and growth. We are looking for self-starters who are constantly pushing themselves forward to succeed. If you are motivated to learn, have a can-do attitude, and identify with our values and company culture, then please reach out to us — our team may be the perfect fit for you.
Why you will love working at RRS
At RRS, we value the ambition and goal-oriented nature of our employees. People love working here because they know they are working for the best in the industry.
Being a member of the RRS team places you in the company of record retrieval industry experts with a contagious enthusiasm for what they do. If you love surrounding yourself with colleagues who push you to become the best version of yourself, you’ll be right at home here.
We offer:
- Flexible roles that provide opportunities for continuous learning and growth
- A positive work environment with open channels of communication between employees and company leadership
- The ability to contribute strategically to our growth plans
- A focus on innovation and personal initiative
- Work–life balance with paid vacation leave and holidays
Values we believe in
Loyalty
Quality relationships are the key to our success — essential to this is 100% loyalty to both our customers and our teammates.
Accountability
We value full accountability and following through in everything we do — no blame-shifting or lackluster attempts. Everyone owns up to their own actions.
Leadership
At RRS, we are expected to lead from the front, always setting a prime example for what to do and how to do it.
Dedication
Our team always goes the extra mile. We exceed expectations at everything we do, and we do so with enthusiasm.
Humility
With every achievement, we remain humble, always crediting the combined efforts of our hard-working team responsible for our success instead of focusing only on individual efforts.
Discipline
We take pride in our work ethic and our team of self-starters who are highly motivated to stay on task and get the job done.
Job openings
POSITION OVERVIEW
Record Retrieval Solution is a Florida-based company dealing with online medical records retrieval services. As our company has been growing rapidly over the past year, we’re looking to develop our marketing organization and better manage sales opportunities and leads with content marketing and marketing campaign build-outs: website content, blog, mailing and retargeting, link building, etc. We are therefore in search of a marketing coordinator to help support our growth journey. The position will be the primary driver of marketing and will have significant responsibility in executing all marketing campaigns. This role will be mentored and managed by an external marketing strategist (fractional CMO, functional reporting) along with the company CEO (administrative reporting), who have set together clear 90-day, 1-year, and 3-year outcomes for the business. The marketing coordinator will be given expert-level marketing and industry training and work closely with our sales, customer service, and operations teams. Please Note: This position is NOT a traditional marketing position. If you have a traditional marketing/branding and/or PR background, please do NOT apply as your profile will not be considered. This opening is only for online content marketers and digital marketers.CORE RESPONSIBILITIES
- Market Research – Research competitors, identify content opportunities, monitor Google Trends, and share recommendations with the fCMO or content manager/writing staff.
- Campaign Management – Manage all marketing and website activities in Zoho CRM and WordPress, follow up with responsible parties, and make sure projects are completed on time.
- Campaign Optimization – Review analytics for all content, SEO, and advertising campaigns daily/weekly, identify issues/opportunities, and share with leadership.
- CRM & Data Management – Ensure the leads that are captured are properly tagged/categorized, and the data remains up-to-date. Monitor CRM leads feeding from the website and other acquisition channels.
- Search Engine Optimization – Optimize title tags, headlines, and page slugs. Identify content gaps within articles and web pages and propose improvements to the fCMO or content manager/writing staff. Keep the company GMB profile updated.
- Vendor Management – Coordinate with marketing vendors or external partners, which might include website vendors, freelance designers, content editors, ads campaign specialists, etc
- KPIs Reporting – Collect and compile monthly KPIs on the website, SEO, and campaign performance and share with the fCMO for monthly reviews.
THE DAY-TO-DAY
- Manage and scale our current digital products and public launches from beginning to end. You’ll create SOPs for what we’re already doing, and own the improvements and re-launch of these campaigns.
- Use tools like Frase or SurferSEO to make improvements to site content to improve organic SEO.
- Become a Zoho CRM marketing automation expert and keep up with software updates and best practices
- Find new ways to leverage existing content and increase offers to our customer base. This means having the desire to know the pains of our market, so you can help us solve them.
- Heavy emphasis on direct response marketing. We want to know explicitly which email campaigns convert prospects to leads, then improve our less-performing campaigns to generate more transformation and sales. We’re using Zoho CRM, Mailchimp, and Google Analytics.
- Schedule out the timelines of projects and ensure execution. You’ll need to understand the details of what’s needed, so you can plan out the full project. We’ll help you with this.
- Improve and set up sales funnels on our site and with Zoho CRM. You don’t need to be a programmer, but you need to become proficient with the click-to-build features of both services. We will get you started, but you’ll need to put in the time to understand our tools.
- Research our competitors, aggregate best practices and recommendations, and report to leadership as needed
- You’ll be given clear outcomes each quarter to focus on. Your ability to hit those outcomes is how we measure how well you’re performing.
REQUIREMENTS
- Be results-oriented. If you don’t produce results, you’re not likely a fit for our team. This means generating revenue for our business.
- Passion for digital marketing with a basic understanding of inbound marketing
- Able to back up your marketing genius with real math and metrics week to week.
- Have a system for tracking the most relevant KPIs.
- Basic understanding of search engine optimization (SEO). You will be provided additional training and guidance after joining.
- Basic knowledge of email marketing best practices and compliance
- Desire to learn on your own and keep up with inbound marketing and digital marketing developments and best practices
- Extremely tech savvy and proficient in online apps and tools required to run an online business
- Extreme attention to detail
- Tenacious belief in hitting deadlines and meeting commitments
- Inbound certification or HubSpot certification a plus, as well as familiarity with WordPress (coding experience not required)
INTERVIEW PROCESS
- Application
- Video Interview with CMO
- Short assignment
- Reference checking
- Final interview with CEO and team
BENEFITS
- Paid Time Off
- Paid Holidays
ABOUT Record Retrieval Solutions:
Based in Florida and having developed strategic relationships with record management leaders and governing institutions across the United States, such as CIOX, MRO, and Scan-STAT, our record retrieval expertise spans the nation. As innovators of the medical record retrieval industry, with over 30 years of experience, we empower our employees to evolve with us and remain at the forefront of the record retrieval industry. At RRS, we are constantly working to build positive relationships both internally and externally, as we believe quality relationships are the cornerstone of any successful business. Recruiting people who understand our values, are able to enhance our team dynamics, and work well with our clients is our top priority. Our company culture is driven by principles such as initiative-taking, relationship-building, and continuous learning and growth. We are looking for self-starters who are constantly pushing themselves forward to succeed. If you are motivated to learn, have a can-do attitude, and identify with our values and company culture, then please reach out to us — our team may be the perfect fit for you. For more information about us, please consult:Job description
Specific Responsibilities Include:- Assist with opening and folding mail
- Scanning of records into internal system
- Print and sort mail run
- Meter mail
- Print UPS labels
- Pay invoices
- Assist with phone duties if needed
Experience/Skills:
- Minimum of 2+ years medical records retrieval experience
- Highly self-motivated with the ability to multi-task and prioritize
- Ability to work on complex projects utilizing sound judgement and decision-making skills with minimal guidance
- Excellent interpersonal, customer service, verbal and written communication, and problem-solving skills
- Maintain a confidential, HIPAA compliant environment
- Proficiency with Microsoft office tools
- Ability to work independently and in a team environment
- Demonstrates a high level of professionalism with confidential and sensitive information
- Acute attention to detail
Talents:
- Highest level of integrity
- Commitment to excellence
- Detail oriented and a team player
Benefits:
- Paid Time Off
- Paid Holidays
ABOUT Record Retrieval Solutions:
Based in Florida and having developed strategic relationships with record management leaders and governing institutions across the United States, such as CIOX, MRO, and Scan-STAT, our record retrieval expertise spans the nation.
As innovators of the medical record retrieval industry, with over 30 years of experience, we empower our employees to evolve with us and remain at the forefront of the record retrieval industry.
At RRS, we are constantly working to build positive relationships both internally and externally, as we believe quality relationships are the cornerstone of any successful business. Recruiting people who understand our values, are able to enhance our team dynamics, and work well with our clients is our top priority.
Our company culture is driven by principles such as initiative-taking, relationship-building, and continuous learning and growth. We are looking for self-starters who are constantly pushing themselves forward to succeed. If you are motivated to learn, have a can-do attitude, and identify with our values and company culture, then please reach out to us — our team may be the perfect fit for you.
For more information about us, please consult:
