Partnering with us gives you access to a deep working knowledge of important aspects in the records retrieval industry. You reap the benefits of working with reliable records retrieval specialists who know how to get things done quickly the first time because:
We have an insider’s grip on how all the pieces of the records request and retrieval processes fit together. We know what factors are crucial and which are merely important. We know how to avoid and get around delays and what to say to get exactly what you need.
We understand the challenges and hurdles law firms and insurance companies face in retrieving records. We also understand how records custodians operate and the issues they deal with, which means we also know how to communicate effectively with them.
We’ve developed personal relationships with patient care providers and records custodians that significantly speed the records retrieval process.
Our clients like us, too. We take a hands-on approach to working with attorneys, legal staff, insurance representatives and adjusters that results in fast, responsive service that makes them feel truly valued.
RRS has saved our firm so much time and made obtaining medical records and bills so much easier for us! We wish we had known about them way before we had. I would highly recommend their services for anyone who frequently needs to get medical records and bills. They take all the problems out of it ...Read More
I have been in the legal field for nearly 30 years and I have not worked with a record company more responsive and professional than Record Retrieval! I absolutely recommend them
Our busy law firm has been using Record Retrieval Solutions copy service for over 3 years. We have been pleased with their speedy service and detailed notes about follow up on requests. We know that as soon as we send over a request for records, one of the RRS team will start working to get us our ...Read More
After handling medical record requests internally for years, it became obvious that I needed to improve our system. My staff devoted numerous hours getting the appropriate contact information for each provider, actually ordering the records and then following-up on the status of the requests with ...Read More
The part I ...Read More
I’ve been working in plaintiffs’ law firms a long time, I’ve ordered thousands of medical records. Record Retrieval Solutions has been a lifesaver. It has streamlined record retrieval, as it should be. RRS goes out of their way to get the job done. They've made this task easier and better. ...Read More
I have had the pleasure of working with Record Retrieval Solutions for the last several years as for their services for obtaining medical records and bills for our personal injury cases. The service does an excellent, prompt job in obtaining the records and bills we need from healthcare providers ...Read More
Record Retrieval Solutions has most definitely exceeded my expectations as a retrieval company. We have used other companies in the past and their efficiency does not come close to that of Chuck and his team. Not only do they provide you with frequent updates on their website regarding the status ...Read More
Our office is located in Northern California, but our records retrieval expertise expands across the nation. We’ve developed strategic relationships with records management leaders and governing institutions across the U.S. that help our team of experienced records retrieval specialists meet our guiding principles:
To stay up to date on the legal requirements for requesting and retrieving records
To stay current with laws and regulations records custodians must follow
To remain at the forefront of developing new records management solutions and technologies
Chuck Dart founded Record Retrieval Solutions in 2014 with these goals in mind:
Throughout Chuck’s 28 years of providing record retrieval services, he’s witnessed the continued use of inefficient procedures that cause unacceptable delays. His desire to eliminate the redundancies, inefficiencies, and delays in today’s processes has led him to come up with unique solutions, such as:
The valuable insights and ceaseless drive Chuck brings as he develops solutions to improve records retrieval services are unmatched anywhere in the industry.
Thank you for your interest in Record Retrieval Solutions. The only way we stay in business and improve our services is through listening and caring about the issues that matter to you. If you have any questions or would like to discuss your needs, please: