About Record Retrieval Solutions
With 30+ years of industry experience, we are the specialists in medical record retrieval solutions.

Where we come from
Our founder, Chuck Dart, started in the record retrieval business three decades ago. As the industry evolved from analog to digital, he recognized an opportunity to create a single, simple online solution that standardizes the record request and retrieval process across the entire healthcare industry. Eliminating inefficiencies, our medical record retrieval solutions now greatly facilitate record retrievals for legal professionals and their clients.

Our guiding principles
Based in Florida and having developed strategic relationships with record management leaders and governing institutions across the United States, such as DataVant, MRO, and ScanStat, our record retrieval expertise spans across the nation. Paired with our decades of experience, these strategic relationships help our team of record retrieval specialists to meet our guiding principles:
Keeping up to date with the latest legal requirements for requesting and retrieving records
Staying current with the laws and regulations to be followed by records custodians
Remaining at the forefront of developing new medical record retrieval solutions and technologies
Why work with us
Reduce inefficiencies
Reduce inefficiencies
Leverage our expertise
Leverage our expertise
Gain a reliable partner
Gain a reliable partner
What makes us different
Experience
Although RRS was founded in 2014, our founder has been in the business since 1989, devoting his entire career to this niche, identifying its drawbacks and opportunities, and developing the most efficient solutions.
Relationships
RRS clients can benefit from our wide network of industry connections and strong relationships with record providers, both of which make the record retrieval process quicker and smoother.
Innovation
RRS clients can request, view, download, and share their medical records at any time through our secure online portal. We have also built our own extensive database of healthcare providers eliminating the need to rely on third parties.
Resilience
Our experienced team is highly adaptable and able to overcome ever-evolving challenges presented by unforeseen events such as the COVID-19 outbreak. No matter the problem, we know what it takes to get the job done.
RRS really goes the extra mile
RRS has great customer service. They really go the extra mile to accommodate requests! I appreciate how hands-on they are — always returning my calls and emails. They provide a fast and reliable service with affordable prices. I’ve been satisfied every time.
Ruby
Operations Manager, Milam Law Inc.
Simple medical record retrieval with RRS
Our process is as easy as 1-2 !
- Average delivery time is 16 days.
- If allowed, our licensed agents will pick up, copy, and digitize paper records (California only).
- “No Records Found” certificates are issued automatically.
Submit your medical record request through our online portal, then go on to more important work.
Your records will be available for download through our secure, encrypted online portal.
- Average delivery time is 16 days.
- If allowed, our licensed agents will pick up, copy, and digitize paper records (California only).
- “No Records Found” certificates are issued automatically.
Let’s get the conversation started
If you are interested in medical record retrieval solutions, you came to the right place. We are passionate about improving our services and staying at the forefront of the development of innovative record retrieval solutions. The only way we are able to achieve this is through listening and caring about the issues that matter to you. If you have any questions, would like to discuss your needs with us, or ask for a demo of our portal, please:
Contact us now or call 866-211-7866