Insurance companies play a key role in keeping people financially secure amidst life’s uncertainties, such as illnesses, accidents, and deaths. They pay out claims to clients who experience loss to hopefully prevent the latter from depleting their personal savings.
Medical documentation is vital to the work of law firms and insurance companies. Law firms, for example, use medical records to win medical malpractice lawsuits and other personal injury cases. Companies that offer health insurance rely on medical records to evaluate an applicant’s risk profile.
Insurance companies rely heavily on records to serve their customers. For health insurance plans, for instance, medical records allow them to evaluate an applicant’s risk and coverage. And for auto insurance claims, police and accident reports help them determine their client’s eligibility.
Medical records often play a role in cases of all types and natures. As such, their retrieval and management are key functions for most law firms. However, given the sensitive nature of the information contained therein, the access and use of medical records is closely governed.
Ours is a world of increasing specialization. The market has shifted towards providers who focus their efforts and resources toward a narrower area of expertise in order to deliver a higher level of excellence. These choose to cultivate a smaller but devoted clientele rather than provide a one-size-fits all offering that suits a wide array of clients but is otherwise undistinguished.
The past year has been full of drastic upheavals, both for the legal profession and for society at large. As people struggle to adjust to the new routines and lifestyle changes mandated by the COVID-19 pandemic, including long lockdown periods and restrictions on mobility, businesses of all stripes have raced to adapt their operational models to the new status quo.
2021 is here, and so we once again hope to wipe the slate clean and start anew. 2020 may have been full of unexpected setbacks, and in some cases, extraordinary difficulties. Both individuals and organizations have had to make some radical changes in the way they do things in response to the changes in the status quo brought about by the COVID-19 pandemic.
As the adage goes, time is money. This holds more true for businesses than for almost anything else, with their ultimate objective being to generate income. Even activities that incur costs are expected to result in even larger returns at some point down the line.
Record retrieval can be a very clerical, procedural, time-consuming, and ultimately, unavoidable part of the legal process. It can involve funnelling hours into completing forms, making phone calls, or scouring the nation for the right doctor’s office, police station, employer, or medical service provider to reach out to.
A term like “litigation support,” due to its own breadth and applicability, can often instigate questions about exactly what it entails. It leaves many attorneys wondering exactly what it means when they contract a firm to provide litigation support.