You can rely on RRS to retrieve records from all 50 US states. We’ve served as a valuable asset to insurance and law firms since 2014 by quickly retrieving medical records at the cost dictated by each state. Below are each state’s current copy fees.
Note that Alaska, Idaho, and South Dakota do not have fee statutes in place.
Note: The rates listed above are subject to change depending on new rulings in each state. If you notice outdated or incorrect information, please contact us.
Also note: These rates are meant for third-party requesters and are not inclusive of fees for patient or patient directive appeals based on HITECH Act updates.
Frequently asked questions
Our Fair Pricing model presents a $40 fixed flat fee for handling all aspects of a typical record request. We also offer a wide range of time- and cost-saving document management services. You can see the full details on our pricing page.
Yes, we will work the case until you get what you need. We do a quality check to make sure the records are for the correct person, legible, within the correct time frame, and the type of records requested. Sometimes providers or copy services send incomplete records, and it’s impossible for us to identify if they left something out. In this situation, once you inform us, we go back to the provider to get what’s missing — at no additional fee to you.
If a record is unavailable, a “No Records Found” certificate will be issued automatically.
Our system is incredibly easy to use: Simply submit your medical record request through our secure, encrypted, HIPAA-compliant online portal. You can log in at any time to check the status of your documents and when they are ready, you can download them.
We are also well known for our hands-on service, so if we encounter any issues with your request, we will reach out to you immediately. And if you ever have any questions or concerns, you can contact us directly for immediate help.
We bill you the same day we complete your order. We email you the invoice, and you also can review it in your user account by logging in to the portal.
Yes, we can.
Yes, we can get records from any medical provider in Canada, Mexico, or Puerto Rico.
We handle standard medical records, radiology imaging records, prescription records, electronic medical records, medical billing records, personnel & payroll records, and police reports.
Yes, we work with Ciox, MRO, and ScanSTAT.