Optimized for the legal industry
Simplify your case preparation and reduce your non-billable hours
As an attorney or law firm employee,
Do you recognize these challenges?
How we will help you
RRS has technology and people who get records to you in the fastest turnaround time possible.
How we will help you
With 30+ years of experience, we know exactly how and where to get the medical records you need for your cases.
How we will help you
Book a demo of our customer portal to see how it lets you know the status of your request at any time.
How we will help you
Our average turnaround is 16 days, thanks to our streamlined processes and experienced record retrieval specialists.
How we will help you
Our QC ensures all records are complete; if they’re not, we follow up with the provider so you don’t have to.
How we will help you
Our standard service ensures all records are certified before delivery.
How we will help you
RRS has technology and people who get records to you in the fastest turnaround time possible.
How we will help you
With 30+ years of experience, we know exactly how and where to get the medical records you need for your cases.
How we will help you
Book a demo of our customer portal to see how it lets you know the status of your request at any time.
How we will help you
Our average turnaround is 16 days, thanks to our streamlined processes and experienced record retrieval specialists.
How we will help you
Our QC ensures all records are complete; if they’re not, we follow up with the provider so you don’t have to.
How we will help you
Our standard service ensures all records are certified before delivery.
We understand your challenges, so we built a system to address them.
At Record Retrieval Solutions (RRS), we solve a problem many legal professionals face: finding efficient access to their clients’ medical records. We’ve been innovating and optimizing this niche for over three decades, and we’ve developed a proven system for retrieving medical records in the least amount of time and with the greatest accuracy. By providing client medical records quickly and easily, this system addresses a notorious pain point for attorneys and their firms and removes a major bottleneck to their productivity.
Who we serve
RRS serves professionals involved with personal injury law. This includes small or large firms, solo attorneys, law clerks, paralegals, and administrative staff.
Law firms
Busy firms work with us to get fast, easy access to complete medical records, so their staff can focus on more valuable work.
- Faster record retrieval means quicker case closings, improving productivity and profitability.
- Record retrieval costs can be passed on as case expenses rather than absorbed internally.
- Take on more cases with fewer employees, with less need to keep training staff on record retrieval.
Attorneys
Letting specialists handle your record retrieval reduces stress and saves you money.
- Spend less time retrieving records and more time on higher-value tasks.
- For attorneys without support staff, we relieve the administrative burden.
- In a highly competitive environment, faster case turnarounds give you an advantage.
Legal support professionals
We’re not here to replace you, we are your external partner.
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Rely on experts who understand the medical record retrieval process and deliver speed and quality.
- Our platform integrates with case management systems, making the retrieval process easier for you.
- Our notification and monitoring system allows you to update the status of your request in real time, anytime.
Other professional service providers
No matter your industry, if you require access to stakeholders’ health and medical records, we are your external partner.
- Insurance industry
- Pharmaceutical industry, medical trials, and overseeing agencies
- Reproductive technology/surrogacy industry
US legal professionals have made us their preferred partner for record retrieval.
We recognized years ago that legal professionals are constantly searching for a simpler, more efficient system for requesting and receiving medical records. Our solution removes the typical inefficiencies and delays of record retrieval.
You will have 24/7 access to our online portal, where you can request, view, share, and download your records simply and independently. Once a request is made, the entire retrieval process is handled by our team. You can monitor the status of your request at any time without the need for unnecessary communication.
What law firms and attorneys can expect when working with RRS
Transparency and prompt responses to any requests for information
Fast and easy searches of medical providers from our proprietary database
The ability to check the status of a request at any time through our online portal
Easy monitoring of invoices and payments through our secure portal
More accurate budgeting, thanks to complete visibility into case-preparation finances
Additional time saving through our portal integration with case management systems such as Needles and Filevine
These simple and efficient processes eliminate the need to hire dedicated staff to manage record retrieval and frees up everyone else’s time so they can concentrate on their caseloads.
We chose to outsource to RRS based on feedback about their speed, accuracy, and fair pricing model. They have lived up to the hype. They are by far the best, most efficient, and most economical medical record and billing retrieval service I have used in 30 years of legal practice. RRS frees up time for us to handle the more important and significant aspect of cases, including case intake and settlement.
John C. Miller, Jr.
Miller Injury Attorneys
Why choose RRS as your medical record retrieval partner?
Experience
More than 30 years in the medical records retrieval business
Convenience
100% online ordering, retrieval, billing, and payment processes
Reliability
Once a request is made, the entire process is handled by the RRS team
Speed
Quick record delivery (average of 16 days)
Security
Records delivered through RRS's HIPAA-compliant online portal
Transparency
Log in at any time to check the status of your request
Simple medical record retrieval with RRS
Our process is as easy as 1-2 !
- Average delivery time is 16 days.
- If allowed, our licensed agents will pick up, copy, and digitize paper records (California only).
- “No Records Found” certificates are issued automatically.
Submit your medical record request through our online portal, then go on to more important work.
Your records will be available for download through our secure, encrypted online portal.
- Average delivery time is 16 days.
- If allowed, our licensed agents will pick up, copy, and digitize paper records (California only).
- “No Records Found” certificates are issued automatically.
