Medical Record Retrieval for Personal Injury Lawyers
Streamlined access to medical records for personal injury law firms across the country
Do you recognize these challenges?
How we will help you
We can track down any and all record types, so you don’t have to.
How we will help you
With 30+ years of experience, we know exactly how and where to get the medical records you need for your cases.
How we will help you
We manage the providers, and you can monitor the status of your request at any time through our customer portal.
How we will help you
Our average turnaround is 16 days, thanks to our streamlined processes and experienced record retrieval specialists.
How we will help you
We own the entire retrieval process: If your records are incomplete, we follow up with the provider until you have what you need.
How we will help you
We can ensure all records are certified before delivery — just let us know what you need.
How we will help you
As record retrieval specialists for personal injury law firms, we take care of the complex task of record retrieval so that you don’t have to burden your already stretched-thin staff with this responsibility.
How we will help you
We can track down any and all record types, so you don’t have to.
How we will help you
With 30+ years of experience, we know exactly how and where to get the medical records you need for your cases.
How we will help you
We manage the providers, and you can monitor the status of your request at any time through our customer portal.
How we will help you
Our average turnaround is 16 days, thanks to our streamlined processes and experienced record retrieval specialists.
How we will help you
We own the entire retrieval process: If your records are incomplete, we follow up with the provider until you have what you need.
How we will help you
We can ensure all records are certified before delivery — just let us know what you need.
How we will help you
As record retrieval specialists for personal injury law firms, we take care of the complex task of record retrieval so that you don’t have to burden your already stretched-thin staff with this responsibility.
We understand challenges faced by personal injury lawyers
At RRS, we understand the critical nature of retrieving a plaintiff's medical record in personal injury cases. Accuracy and timeliness are paramount when gathering evidence, as delays can have disastrous consequences.
To alleviate the pressure on your staff, our expert team handles administrative tasks, including record retrieval, allowing your team to focus on building a strong case. We also tackle the challenges of dealing with multiple healthcare providers, even those who may be uncooperative, ensuring a smoother and stress-free record retrieval experience.
Why choose us as your preferred medical record retrieval provider for personal injury lawyers
Experience
With over 30 years of industry expertise, we have a proven track record as specialists in medical record retrieval.
Speed
Due to our efficient processes, our average turnaround time is only 16 days, far surpassing the industry standard of a month or more.
Security
All records are delivered through our HIPAA-compliant online portal.
Nationwide coverage
Throughout the country, we seamlessly navigate state-specific privacy laws and medical record retrieval fees, ensuring smooth operations for obtaining records from all 50 states.
Industry-specific expertise
With our custom-built medical provider database, we've got the insider knowledge on precisely where and how to obtain any records you need.
Who we serve
RRS serves professionals involved with personal injury law, mass tort, social security disability, nursing home/elder abuse, medical malpractice, and more. Our clientele include small or large firms, solo attorneys, law clerks, paralegals, and administrative staff. We can also perform medical record retrieval for a wide range of other industries and professional service providers.
Law firms
Busy firms work with us to get fast, easy access to complete medical records, so their staff can focus on more valuable work.
- Faster record retrieval means quicker case closings, improving productivity and profitability.
- Record retrieval costs can be passed on as case expenses rather than absorbed internally.
- Take on more cases with fewer employees, with less need to keep training staff on record retrieval.
Attorneys
Letting specialists handle your record retrieval reduces stress and saves you money.
- Spend less time retrieving records and more time on higher-value tasks.
- For attorneys without support staff, we relieve the administrative burden.
- In a highly competitive environment, faster case turnarounds give you an advantage.
Legal support professionals
We’re not here to replace you, we are your external partner.
- Rely on experts who understand the medical record retrieval process and deliver speed and quality.
- Our platform integrates with case management systems, making the retrieval process easier for you.
- Our notification and monitoring system allows you to update the status of your request in real time, anytime.
Other professional service providers
No matter your industry, if you require access to stakeholders’ health and medical records, we are your external partner.
- Insurance industry
- Pharmaceutical industry, medical trials, and overseeing agencies
- Reproductive technology/surrogacy industry
They have lived up to the hype
Our record retrieval solutions
Medical Record Retrieval
Medical Record Summarization
Radiology Imaging Retrieval
Prescription Network Retrieval
Electronic Medical Record Retrieval
Requesting medical records with RRS:
How it works
Send your record request through our secure online portal. Within one business day, we’ll verify your request is complete and accurate and forward it to the medical provider.
Our results are fast and consistent because we’ve developed connections with providers nationwide. If it’s our first time contacting a provider, our retrieval specialists have the expertise to find the right people there to facilitate the process and get the records as quickly as possible.
Proactive follow-through on record requests
Starting with confirming your request has been received, we consistently follow up with providers to ensure they are working as quickly as possible.
Occasionally, a provider or custodian refuses to move quickly. If that happens, we automatically persist with numerous follow-ups. We own the process end to end and are committed to minimizing your time and effort.
We know that as soon as we send over a request, the RRS team will start working to get us our records as quickly as possible.
Law Offices of Edward A. Smith
24/7 access to record request status
You can monitor the progress of your request at any time through our client portal. We offer full transparency. All communication with the record providers — every call we make, every letter we send, and all of their replies — is logged, so you can always know the status of your request.
I can access the website and see all of the notes and the progression of contacts and attempts. That way, when my boss is asking about status, I have an answer for him.
Cindy Lema
Shergill Law Firm
All retrieved records are verified and quality checked to ensure:
- The patient identification information matches your request.
- Complete and correct records were received (medical, billing, radiology, etc.).
- The records are within the time frame requested.
- The records are fully legible — not blurred, cut off, or otherwise mangled by copiers or faxes.
RRS has now completely taken over all of our record collection needs
Secure and high-value medical record retrieval for lawyers and law firms
Security
HIPAA-compliant record handling
Value
Fair pricing saves you money
Pay a flat $45 for each request while avoiding unnecessary, unfair fees. You can then recoup all costs as a case expense. Learn more about our smart, simple, and fair pricing below.
Simple medical record retrieval with RRS
Our process is as easy as 1-2 !
- Average delivery time is 16 days.
- If allowed, our licensed agents will pick up, copy, and digitize paper records (California only).
- “No Records Found” certificates are issued automatically.
Submit your medical record request through our online portal, then go on to more important work.
Your records will be available for download through our secure, encrypted online portal.
- Average delivery time is 16 days.
- If allowed, our licensed agents will pick up, copy, and digitize paper records (California only).
- “No Records Found” certificates are issued automatically.
Certifications and Integrations
