Medical Record Retrieval for Personal Injury Lawyers

Streamlined access to medical records for personal injury law firms across the country

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Do you recognize these challenges?

How we will help you

We can track down any and all record types, so you don’t have to.

How we will help you

With 30+ years of experience, we know exactly how and where to get the medical records you need for your cases.

How we will help you

We manage the providers, and you can monitor the status of your request at any time through our customer portal.

How we will help you

Our average turnaround is 16 days, thanks to our streamlined processes and experienced record retrieval specialists.

How we will help you

We own the entire retrieval process: If your records are incomplete, we follow up with the provider until you have what you need.

How we will help you

We can ensure all records are certified before delivery — just let us know what you need.

How we will help you

As record retrieval specialists for personal injury law firms, we take care of the complex task of record retrieval so that you don’t have to burden your already stretched-thin staff with this responsibility.

How we will help you

We can track down any and all record types, so you don’t have to.

How we will help you

With 30+ years of experience, we know exactly how and where to get the medical records you need for your cases.

How we will help you

We manage the providers, and you can monitor the status of your request at any time through our customer portal.

How we will help you

Our average turnaround is 16 days, thanks to our streamlined processes and experienced record retrieval specialists.

How we will help you

We own the entire retrieval process: If your records are incomplete, we follow up with the provider until you have what you need.

How we will help you

We can ensure all records are certified before delivery — just let us know what you need.

How we will help you

As record retrieval specialists for personal injury law firms, we take care of the complex task of record retrieval so that you don’t have to burden your already stretched-thin staff with this responsibility.
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We understand challenges faced by personal injury lawyers

At RRS, we understand the critical nature of retrieving a plaintiff's medical record in personal injury cases. Accuracy and timeliness are paramount when gathering evidence, as delays can have disastrous consequences.

To alleviate the pressure on your staff, our expert team handles administrative tasks, including record retrieval, allowing your team to focus on building a strong case. We also tackle the challenges of dealing with multiple healthcare providers, even those who may be uncooperative, ensuring a smoother and stress-free record retrieval experience.

Why choose us as your preferred medical record retrieval provider for personal injury lawyers

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Experience

With over 30 years of industry expertise, we have a proven track record as specialists in medical record retrieval.

Speed

Due to our efficient processes, our average turnaround time is only 16 days, far surpassing the industry standard of a month or more.

Security

All records are delivered through our HIPAA-compliant online portal.

Nationwide coverage

Throughout the country, we seamlessly navigate state-specific privacy laws and medical record retrieval fees, ensuring smooth operations for obtaining records from all 50 states.

Industry-specific expertise

With our custom-built medical provider database, we've got the insider knowledge on precisely where and how to obtain any records you need.

Who we serve

RRS serves professionals involved with personal injury law, mass tort, social security disability, nursing home/elder abuse, medical malpractice, and more. Our clientele include small or large firms, solo attorneys, law clerks, paralegals, and administrative staff. We can also perform medical record retrieval for a wide range of other industries and professional service providers.

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Law firms

Busy firms work with us to get fast, easy access to complete medical records, so their staff can focus on more valuable work.

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Attorneys

Letting specialists handle your record retrieval reduces stress and saves you money.

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Other professional service providers

No matter your industry, if you require access to stakeholders’ health and medical records, we are your external partner.

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They have lived up to the hype

We have chosen to outsource to RRS based on feedback from colleagues about their speed, accuracy, and fair pricing model. They have lived up to the hype. They are by far the best, most efficient, and most economical medical record and billing retrieval service I have used in nearly 30 years of legal practice. RRS frees up time for us to handle the more important aspects of cases, including case intake and settlement.
John C. Miller, Jr.
Miller Injury Attorneys

Radiology Imaging Retrieval

Prescription Network Retrieval

Requesting medical records with RRS:

How it works

Send your record request through our secure online portal. Within one business day, we’ll verify your request is complete and accurate and forward it to the medical provider.

Our results are fast and consistent because we’ve developed connections with providers nationwide. If it’s our first time contacting a provider, our retrieval specialists have the expertise to find the right people there to facilitate the process and get the records as quickly as possible.

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Proactive follow-through on record requests

Starting with confirming your request has been received, we consistently follow up with providers to ensure they are working as quickly as possible.

Occasionally, a provider or custodian refuses to move quickly. If that happens, we automatically persist with numerous follow-ups. We own the process end to end and are committed to minimizing your time and effort.

We know that as soon as we send over a request, the RRS team will start working to get us our records as quickly as possible.

Law Offices of Edward A. Smith

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24/7 access to record request status

You can monitor the progress of your request at any time through our client portal. We offer full transparency. All communication with the record providers — every call we make, every letter we send, and all of their replies — is logged, so you can always know the status of your request.

I can access the website and see all of the notes and the progression of contacts and attempts. That way, when my boss is asking about status, I have an answer for him.

Cindy Lema
Shergill Law Firm

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All retrieved records are verified and quality checked to ensure:

If we find any issues, we let you know and immediately follow up with the provider at no additional cost to you.
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RRS has now completely taken over all of our record collection needs

As a small personal injury firm, we used to devote a substantial amount of staff time and energy to medical record retrieval. RRS has now completely taken over all of our record collection needs, and we could not be happier with the speed, transparency, and very competitive cost that they deliver. We are able to serve our clients much better with the help of RRS.
Christopher Guerrero, Esq.
The Guerrero Law Firm

Secure and high-value medical record retrieval for lawyers and law firms

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Security

HIPAA-compliant record handling

We are committed to client confidentiality across our workforce. Your client records are protected by advanced security protocols that adhere to all HIPAA regulations.
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Value

Fair pricing saves you money

Pay a flat $45 for each request while avoiding unnecessary, unfair fees. You can then recoup all costs as a case expense. Learn more about our smart, simple, and fair pricing below.

Simple medical record retrieval with RRS

Our process is as easy as 1-2 !

Submit your medical record request through our online portal, then go on to more important work.

Your records will be available for download through our secure, encrypted online portal.

Certifications and Integrations

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RRS is HIPAA Secure Now! certified

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Our services integrate with Needles and Filevine case management systems.