One of the most common requests we receive is to retrieve medical records from the Department of Veterans Affairs (VA). Requests typically come from attorneys who are filing personal injury or medical malpractice lawsuits. We also receive requests from attorneys who are defending insurance companies named in the same types of lawsuits.
You’ve got enough on your plate. Too much, really.
Yet, you still occasionally hear the rumblings of a legal technology revolution in progress.
Somewhere, out there, the wide world of legal technology continues to advance at a rapid pace.
Requesting medical records for legal and insurance purposes is as much an art as it is a science. Longtime practitioners develop intricate systems for tracking the progress of requests they send out, with letter-perfect templates and pop-up reminders at all the right intervals to ensure they receive thorough and accurate records.
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Here’s a topic worth repeating:Record Requests Require Up-to-date HIPAA Forms
Let’s face it. There is a workflow that is consistent regardless of the size of the firm and whether the practice is Personal Injury, Medical Malpractice, Mass Tort or Class Action related to medical litigation.
Dec 4, 2017 - Oakdale, CA Record Retrieval Solutions announces RRS Online.
If you’re a Personal Injury or Medical Malpractice litigator or insurance claims agent, you likely rely on your staff (or yourself) to collect medical records. These are necessary to process your client’s matter to settlement or trial.
FAST - A legal practice that primarily caters to personal injury (PI) cases has an intrinsic desire to get matters closed quickly.
One simple reason: They get paid. PI cases are often known for the attorneys' willingness to work on a contingency basis.
Here’s a scenario most person injury attorneys know well. A new client schedules an appointment, and explains how they were injured, and where were they treated. Intake forms are completed and the process of collecting medical records begins.
Missing Pieces?
At Record Retrieval Solutions (RRS), one thing we’ve noticed is that many of the record requests are missing some important billing records.
When the RRS team was preparing for the Consumer Attorneys of California Donald L. Galine Conference at Lake Tahoe, NV last June, we received positive response to our Free Your Staff tag line. Sometimes it took a little explaining, primarily for solo or very small practices.
In the past, I have offered educational blogs about the benefits of outsourcing medical record retrieval to companies such as my own – Record Retrieval Solutions (RRS). The key value proposition are the cost savings of having otherwise billable resources focused on doing billable work (not chasing healthcare providers), and the simplicity a one-stop shop.