Optimized for the Insurance Industry
With tailored solutions for the insurance industry, Records Retrieval Solutions provides access to medical records for insurance companies, agencies, agents, and claims representatives.
Delays in Claims or APS Retrieval Cost You Time and Trust
When claims or Attending Physician Statement (APS) reviews stall because you’re waiting on medical records, everyone feels the pain — your team, your clients, and your bottom line.
Record Retrieval Solutions (RRS) delivers complete records and APS files in as fast as 14 days for claims and 10–12 days for APS, so you can move forward quickly and confidently.
Key Benefits
14-day avg. for claim records |
10–12 days for APS
Full follow-up with providers so your team doesn’t have to
Complete, HIPAA-compliant, and quality-checked documents
API integration and secure portal access
Dedicated Client Support Manager
See How We Handle APS & Claim Records with Speed
We Know the Struggle is Real
You’ve been here before: a claim on your desk stalls for weeks because critical records or the APS still hasn’t arrived. You’re chasing providers, managing frustrated clients, and handling a vendor who promised they’d “take care of everything. ”It’s stressful — and you’re not alone. Record Retrieval Solutions (RRS) delivers complete records and APS files in as fast as 14 days for claims and 10–12 days for APS, so you can move forward quickly and confidently.
Whether it’s:
Delays with full medical records
Missing or unsigned APS
Vendors that need constant follow-up
Poor organization or incomplete files
These aren’t minor issues. They’re real threats to timely resolutions, operational trust, and your reputation.
Experience a seamless medical record retrieval now.
Tired of Babysitting Your Current Vendor?
You’ve outsourced retrieval — maybe you still are. But you’re still:
- Re-explaining provider details
- Chasing updates
- Sorting out incomplete files
- Making excuses to clients
The truth is, you shouldn’t have to manage your retrieval partner.
At RRS, we do what others promise — without the hand-holding.
From start to finish, we manage every record and APS request with urgency, accountability, and communication that’s proactive — not reactive.
If your current vendor feels like another job on your list, we’re here to replace that stress with consistency.
Who we serve
RRS serves the insurance industry with efficient, accurate and timely medical records.
Insurance Company
Busy insurance companies work with us to get fast, easy access to complete medical records, so their staff can focus on more valuable work.
- Faster record retrieval means quicker claims processing, improving productivity and profitability.
- Record retrieval costs can be passed on as claims expenses rather than absorbed internally.
- Process on more claims with fewer employees, with less need to keep training staff on record retrieval.
Insurance Agency
Busy insurance agencies work with us to get fast, easy access to complete medical records, so their staff can focus on more valuable work.
- Faster record retrieval means quicker claims processing, improving productivity and profitability.
- Record retrieval costs can be passed on as claims expenses rather than absorbed internally.
- Process on more claims with fewer employees, with less need to keep training staff on record retrieval.
Insurance Agents
Busy insurance agents work with us to get fast, easy access to complete medical records, so their staff can focus on more valuable work.
- Spend less time retrieving records and more time on higher-value tasks.
- For agents without support staff, we relieve the administrative burden.
- In a highly competitive environment, faster case turnarounds give you an advantage.
Claims Representatives
We’re not here to replace you, we are your external partner.
- Rely on experts who understand the medical record retrieval process and deliver speed and quality.
- Our platform integrates with management systems, making the retrieval process easier for you.
- Our notification and monitoring system allows you to update the status of your request in real time, anytime.
A Better Way: RRS Does the Heavy Lifting for You
RRS exists to remove the record retrieval burden from your workflow.We retrieve medical records and APS forms accurately, quickly, and without drama.
Speed That Accelerates Claims & APS Approvals
- 14-day avg. for medical records
- 10–12-day avg. for APS requests
No more waiting 30+ days for basic documentation.
Built to Replace Vendor Fatigue
We chase every provider, follow up persistently, and solve problems before they reach you.
You won’t need to manage us — we manage the retrieval.
Quality-Controlled, HIPAA-Compliant Deliverables
Every file is reviewed for completeness, clarity, and compliance.No missing pages. No unsigned APS. No headaches.
Seamless System Integration
API integration available, or use our secure online portal.Download records, track statuses, and manage requests — without disrupting your existing systems.
Real Support that Works with You
Real people. Real communication. We don’t hide behind our technology, we’re people first.We act as an extension of your claims or operations team — not just another vendor.
Why Insurance Teams Trust RRS
RRS exists to remove the record retrieval burden from your workflow.We retrieve medical records and APS forms accurately, quickly, and without drama.
30+ Years in Record Retrieval
Our team has supported thousands of insurance and legal professionals with proven systems that work.
Nationwide Coverage
Retrieve records or APS from any provider, in any state.
Security at Our Core
Fully HIPAA-compliant. End-to-end encryption. Always audit-ready.
Personalized Support
Dedicated account management and a consistent point of contact for every request.
For more information or to start your medical record retrieval process, please contact us. At Record Retrieval Solutions, we are dedicated to helping insurance companies streamline their record retrieval process, enhancing efficiency and accuracy in every aspect of their operation.
How to Request Medical Records for Insurance Companies
Easy and Transparent Process
Submit your requests.
Ensure that you include the necessary details about the record request.
Wait for the records to be delivered in your preferred format.
Ready to Eliminate
Record Retrieval Headaches?
Imagine your claims team no longer chasing down providers.No more uncertainty. No more APS delays. Just reliable delivery, fast turnaround, and peace of mind.
US insurance companies have made us their preferred partner for record retrieval.
We recognized years ago that insurance companies are constantly searching for a simpler, more efficient system for requesting and receiving medical records. Our solution removes the typical inefficiencies and delays of record retrieval.
You will have 24/7 access to our online portal, where you can request, view, share, and download your records simply and independently. Once a request is made, the entire retrieval process is handled by our team. You can monitor the status of your request at any time without the need for unnecessary communication.
Requesting Medical Records for Insurance Companies
Extensive Reach for Comprehensive Coverage
Our services are not limited to a specific region; we offer nationwide medical record retrieval. This ensures that no matter where the records are located within the United States, we can access and deliver them to you.
Retrieve More Records Faster with Record Retrieval Solutions
Maximizing Efficiency
Our state-of-the-art technology and experienced team allow us to handle large volumes of requests simultaneously, ensuring that you retrieve more records in a shorter time frame.
Accurate Medical Record Retrieval for Insurance Companies
Precision and Reliability
Accuracy is key in medical record retrieval, and we are committed to providing the most precise and reliable records. This ensures that the information you base your decisions on is correct and up-to-date.
Increasing the Volume of Claims You Can Handle with the Right Record Retrieval Provider
Expand Your Capabilities
With Record Retrieval Solutions as your partner, you can increase the number of claims you handle. Our efficient and reliable services free up your resources, allowing you to focus on other critical aspects of your business.
