At Record Retrieval Solutions (RRS), we provide specialized medical record retrieval services for professional organizations nationwide. We do not retrieve medical records for personal use under any circumstances.
Our services are designed exclusively for law firms, insurance companies, life sciences organizations, surrogacy agencies, durable medical equipment (DME) providers, and other professional entities that require timely, HIPAA-compliant access to records for legal, insurance, or research purposes.
Our retrieval process is built on three pillars: speed, accuracy, and security. With an average turnaround of 15 days, real-time status updates, and full HIPAA/state compliance, RRS is a trusted partner for organizations that can’t afford delays.
Legal Medical Record Retrieval
For Law Firms and Litigation Support
In litigation, medical records can make or break a case. RRS partners with law firms to ensure that attorneys receive the correct documentation without unnecessary delays.
Common uses include:
- Personal injury cases requiring treatment histories and diagnostic imaging
- Medical malpractice lawsuits involving detailed physician notes and test results
- Workers’ compensation claims needing injury reports and ongoing care records
- Mass tort litigation involving hundreds or thousands of claimants
Why it matters: Legal deadlines are strict. Delays in retrieving records can compromise case preparation, weaken evidence, or even lead to dismissal. With RRS, law firms get records on time and in the correct format, reducing stress and administrative burden.
Insurance Medical Record Retrieval
For Claims Adjusters and Insurance Teams
Insurance carriers rely on timely and accurate medical records to process claims, verify coverage, and comply with regulatory standards. Our insurance retrieval service speeds up decision-making while maintaining strict confidentiality.
Common uses include:
- Disability claims verification
- Life insurance underwriting requires comprehensive medical histories
- Auto accident injury assessments to determine settlement amounts
- Health insurance investigations for coverage validation
Why it matters: The faster you get the records, the quicker you can resolve a claim. Our efficient process helps carriers reduce cycle times, improve customer satisfaction, and minimize administrative back-and-forth.
Life Sciences and Clinical Research Retrieval
For CROs, Pharma, and Biotech
The life sciences sector depends on precision, compliance, and speed. We assist clinical research organizations (CROs), pharmaceutical companies, and biotech firms in collecting records that are critical to research integrity.
Common uses include:
- Gathering patient histories for trial eligibility screening
- Supporting FDA and EMA submissions
- Collecting data for real-world evidence (RWE) studies
- Monitoring post-market surveillance for drugs or devices
Why it matters: In research, a single missing record can halt progress. Our nationwide reach and compliance-first approach ensure life sciences teams have the data they need to keep studies moving forward.
Surrogacy and Reproductive Health Retrieval
For Agencies and Fertility Clinics
In the surrogacy and reproductive health space, accuracy and sensitivity are essential. We retrieve records for surrogacy agencies, fertility specialists, and IVF clinics to ensure safe and ethical medical decision-making.
Common uses include:
- Screening medical histories of intended parents and surrogates
- Documenting fertility treatments for IVF procedures
- Verifying compliance with state and agency regulations
Why it matters: Surrogacy and fertility treatments involve complex legal and medical considerations. With RRS, agencies and clinics can trust that every record is complete, accurate, and retrieved securely.
Durable Medical Equipment (DME) Retrieval
For Providers and Compliance Teams
DME suppliers must verify orders, ensure insurance compliance, and maintain documentation for audits. Our retrieval service helps streamline these requirements.
Common uses include:
- Verifying physician prescriptions for equipment like oxygen tanks, wheelchairs, or CPAP machines
- Obtaining supporting documentation for insurance billing
- Ensuring compliance with Medicare, Medicaid, and private insurer requirements
Why it matters: Delays in retrieving DME-related records can prevent patients from receiving essential equipment on time. RRS ensures providers have what they need to keep operations moving smoothly.
Why RRS Is the Preferred Partner
We’ve built a retrieval process that addresses the pain points professional entities face:
- 15-day average turnaround — often faster than in-house teams
- HIPAA and state-compliant workflows — no shortcuts on security
- Real-time status updates — complete visibility into your request’s progress
- Nationwide coverage — a single point of contact for requests from any U.S. state
Moreover, our systems integrate security and speed, so clients never have to choose one over the other.
Conclusion
Not all medical record retrieval is the same. A law firm’s needs differ from an insurance carrier’s, just as a clinical trial has different requirements from a DME order.
At Record Retrieval Solutions, we’ve tailored our services to meet the unique demands of each sector we serve, always with an emphasis on speed, accuracy, and compliance.
If your organization is ready to streamline its medical record retrieval process, RRS is the partner you can trust to deliver, without compromising on security or quality.
Does RRS retrieve medical records for personal use?
No. We only serve professional entities such as law firms, insurance companies, and life sciences organizations.
How long does retrieval take?
Our average turnaround is 15 days, though some requests are completed sooner depending on the provider.
Is RRS compliant with HIPAA and state regulations?
Yes. We follow all applicable privacy laws to ensure the secure handling of sensitive information.
