When a VA Medical Center stops responding to your medical record request, case timelines, claims decisions, and clinical workflows quickly stall. Delays often stem from overloaded HIM desks, incomplete forms, or requests that simply get lost in the VA’s internal routing system. This guide breaks down what to do

Accessing veterans’ medical records shouldn’t slow your case—but choosing between FOIA (Freedom of Information Act) and HIPAA (Health Insurance Portability and Accountability Act) often creates delays. VA attorneys frequently face misrouted requests, long VA Medical Center backlogs, and unclear rules about which process applies. The fastest path is understanding