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How law firms can ensure efficient billing and speedy payments

Did you know that in 2020, the average lawyer billed just 2.5 hours of an 8-hour workday? That’s only a 31% utilization rate! Clio’s

Effective ways to keep your law firm’s clients happy

Continued client satisfaction is key to the success of any law firm. Not only will happy clients keep availing your services, they will likely

A Thanksgiving Thought for Personal Injury, Mass Tort and Class Action Lawyers

A Thanksgiving Thought for Personal Injury, Mass Tort and Class Action Lawyers Across America, most of us celebrate Thanksgiving today with family and close

Medical Records Needed? Summer is here. Staff on vacation. Try outsourcing and make everyone happy.

Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn’t slow

5 Tips for Improved Client Satisfaction Personal Injury Cases – Part 2

Summary: There are ever-thinning margins for small to mid-size law firms litigating for a personal injury client. They, and their insurance claims counterparts, need to consider ways to

5 Tips to Improve Customer Satisfaction for Personal Injury Clients – Part 1

Summary: With ever-thinning margins, small to mid-size law firms handling personal injury matters, need to consider ways to lower costs while improving customer satisfaction. The

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