Building Stronger Client Relationships through Efficient Record Retrieval: Tips for Law Firms

February 28, 2024
business, customer satisfaction, Law firms, Medical Records, MRR Basics, MRR Security, Personal Injury Litigation, Technology

The Challenges in Medical Record Retrieval and Its Impact on Client Relationships Navigating the complex world of medical record retrieval presents a multitude of challenges for healthcare providers. From outdated systems to privacy concerns, the hurdles are significant but not insurmountable. Understanding these challenges and their solutions not only

Getting Medical Record Fast: How It Can Make Your Case Successful.

July 21, 2023
customer satisfaction, Medical Records, Savings

Record retrieval plays a crucial role in legal cases as it helps lawyers, legal professionals, and investigators gather pertinent information and evidence to support their cases. The importance of record retrieval stems from its ability to provide accurate and reliable documentation that can substantiate claims, establish facts, and strengthen arguments

How to reduce the time it takes to get your medical records

June 28, 2023
customer satisfaction, Medical Records, Savings

Obtaining medical records in a timely manner is crucial, especially in situations where access to this information is essential, such as legal cases or when seeking a second medical opinion. However, the process of obtaining medical records for law firms can often be time-consuming and frustrating, leading to delays

How law firms can ensure efficient billing and speedy payments

April 29, 2022
customer satisfaction

Did you know that in 2020, the average lawyer billed just 2.5 hours of an 8-hour workday? That’s only a 31% utilization rate! Clio’s 2021 Legal Trends Report attributes such a low utility rate to two causes. One, attorneys may not have enough clients to fill their day. Second,

Effective ways to keep your law firm’s clients happy

March 11, 2022
customer satisfaction

Continued client satisfaction is key to the success of any law firm. Not only will happy clients keep availing your services, they will likely even refer you to their friends and family members. While maintaining a high level of client satisfaction can be challenging, there are a couple of

Workflow and the Personal Injury Practice

May 23, 2017
customer satisfaction, Mass Tort Litigation, Personal Injury Litigation

Personal Injury continues to have the largest share of contingency based fees so the flow of work is critical. Essentially, this means that the firm does not get paid until the matter is either settled out of court or won at trial. Similar cases such as Medical Malpractice, Mass

7 Last Minute and Smart Fixes for Personal Injury Attorneys Before Year End

November 30, 2016
customer satisfaction, Mass Tort Litigation, MRR Basics, MRR Security, Personal Injury Litigation

2016 has been certainly a year for surprises. Whether the topic is baseball or politics, it clearly was full of unanticipated results (well, perhaps for a few with clear crystal balls). Here’s a list of 7 issues and proposed fixes that can keep 2016 in its place, and get you

A Thanksgiving Thought for Personal Injury, Mass Tort and Class Action Lawyers

November 24, 2016
customer satisfaction, Mass Tort Litigation

A Thanksgiving Thought for Personal Injury, Mass Tort and Class Action Lawyers Across America, most of us celebrate Thanksgiving today with family and close friends while also remembering those who once shared our table. It’s also a day many do not get to enjoy either because of workload or

7 Ways PI Law Firms Can Do More and Save Money

October 27, 2016
customer satisfaction, Mass Tort Litigation, MRR Basics, MRR Security

When discussions about medical records begin, they tend to initially focus on the trade-off between cost of outsourcing vs. using in-house resources. While clearly an important component, there are other considerations necessary to make the right choice. Here’s a list of 7 considerations we think are as important as

Medical Records Needed? Summer is here. Staff on vacation. Try outsourcing and make everyone happy.

July 7, 2016
customer satisfaction, MRR Basics

Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn’t slow down during June, July and August. Please keep in mind the fact that your remaining staff is likely overwhelmed. They are doing all of their FT job, plus a

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