Did you know that in 2020, the average lawyer billed just 2.5 hours of an 8-hour workday? That’s only a 31% utilization rate!
Clio’s 2021 Legal Trends Report attributes such a low utility rate to two causes. One, attorneys may not have enough clients to fill their day.
Continued client satisfaction is key to the success of any law firm. Not only will happy clients keep availing your services, they will likely even refer you to their friends and family members. While maintaining a high level of client satisfaction can be challenging, there are a couple of things you can do to keep client satisfaction up.
Personal Injury continues to have the largest share of contingency based fees so the flow of work is critical. Essentially, this means that the firm does not get paid until the matter is either settled out of court or won at trial. Similar cases such as Medical Malpractice, Mass Torts and Class Actions also deal with workflow and tracking passable expenses and set percentages are payable to the firm and then the client.
2016 has been certainly a year for surprises. Whether the topic is baseball or politics, it clearly was full of unanticipated results (well, perhaps for a few with clear crystal balls). Here’s a list of 7 issues and proposed fixes that can keep 2016 in its place, and get you and your firm ready for 2017.
Pending Medical Records – the most common issue PI attorneys requiring fixes is waiting for medical records on behalf of their client.
A Thanksgiving Thought for Personal Injury, Mass Tort and Class Action Lawyers
Across America, most of us celebrate Thanksgiving today with family and close friends while also remembering those who once shared our table. It’s also a day many do not get to enjoy either because of workload or disabilities due to injuries sustained in an accident.
When discussions about medical records begin, they tend to initially focus on the trade-off between cost of outsourcing vs. using in-house resources. While clearly an important component, there are other considerations necessary to make the right choice.
Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn't slow down during June, July and August. Please keep in mind the fact that your remaining staff is likely overwhelmed.
Summary: There are ever-thinning margins for small to mid-size law firms litigating for a personal injury client. They, and their insurance claims counterparts, need to consider ways to lower costs while improving client satisfaction.
The following is part 2 of a 2 part article on this topic.
Summary: With ever-thinning margins, small to mid-size law firms handling personal injury matters, need to consider ways to lower costs while improving customer satisfaction. The following is part 1 of a 2 part article on this topic.
You know the scenario.