Blog

By now every healthcare provider, attorney involved in patient litigation, or insurance claims processor needing medical records knows the importance of a signed HIPAA Authorization form. Usually these forms are signed during the on-boarding process of the client by the attorney or the insurer’s agent.

Summary: RRS creates an offer - no spam, just our way of helping others.
Sometimes you read what writers call blogs but they are really just thinly veiled ads. I even got plain old SPAM cleverly concealed as a blog. I like to think that our blog posts are informative and educational.

Summary: Partnering. Everyone needs a resource they can depend on whether they collaborate once a day or once a year. This post explains how partners can be leveraged to assist when you need them most.
There was a time in America long ago, that craftsman made fine furniture, created unique hand-blown glass figurines and sold those items they made and many other products out of their own storefront.

Time. There is never enough of it. Whether it’s a 12 hour workday, or a relaxing weekend at the beach with family, time gets away from us. And while that is something everyone feels, when you have a law practice, wasted time means money lost.

This is not purely a capitalist perspective.

While it’s hard to believe, 2015 is almost in the rear view mirror. As the end of the 4rd quarter quickly approaches, this is a perfect time to think about a topic that is often overlooked – Your Medical Record Retrieval process.

So here are 10 great record retrieval ideas as we move into the end of the year that you can use to improve client satisfaction and lower costs:

Status – Regardless of when the matter began that caused you to request records, now is the time to check on its status and decide what to do about those that are not up to date.

Have you ever noticed that when a new technology or solution becomes popular, every loosely-related vendor suddenly has a new "specialist" page on their website catering to that client/industry?

For example, a quick search on cloud solution specialists will provide you with literally hundreds of pages of companies that claim to be specialists in this highly-technical and unique alternative to on-site servers.

Most lay people have heard of Class Action lawsuits, and some have heard of Mass Tort litigation. While both are designed to reduce the number of court cases in the system, Mass Tort litigation lawsuits are different from Class Action law suits. Mass tort claims must be handled differently, covering a much broader range of claim types.

The State Bar of CA recently published an article by Record Retrieval Solutions discussing how using a Medical Records Retrieval (MRR) service makes good sense for law firms. Here’s a link if you would like to read it in its entirety: State of CA Big News article

 
But there are other factors to consider when choosing an MRR. While most attorneys focus on compliance, there are additional considerations that are very specific to the safety and security of your client’s electronic personal health information or EPHI.

Let’s review the following checklist:

Location, Location, Location

Did you know that in an effort to keep their costs low, many MRRs actually store documents on servers that are located outside the United States? So in the event of a disaster, whether natural or man-made, those servers with your clients’ medical records MIGHT not be available – ever.

With all due respect to the Bard, I have taken a bit of liberty with one of his most famous quotes from Hamlet. In this case, it is not about whether or not one should chose life or death. No, our question posed is far more important – whether it makes sense for your law practice to do its own medical records retrieval or not.

Everyone understands what constitutes your medical records, but not everyone can recite what is meant by medical records retrieval. Simply put, medical records are any documents, files, images, or other information which are created or collected for a patient by a physician or a hospital/healthcare representative.