Workflow and the Personal Injury Practice

May 23, 2017
customer satisfaction, Mass Tort Litigation, Personal Injury Litigation

Personal Injury continues to have the largest share of contingency based fees so the flow of work is critical. Essentially, this means that the firm does not get paid until the matter is either settled out of court or won at trial. Similar cases such as Medical Malpractice, Mass

Outsourced Record Retrieval – A PI Attorney’s View

January 30, 2017
MRR Security, Personal Injury Litigation

Record Retrieval Solutions (RRS) is honored to present a guest blog from Personal Injury attorney John C. Miller, Jr. of Miller Injury Attorneys of El Dorado Hills, CA. Mr. Miller shares his experiences as a personal injury attorney, the value of outsourced record retrieval, and his experience working with

3 Magic Tricks for Personal Injury Attorneys

January 12, 2017
MRR Basics

Summary: Sometimes legal work requires magic to make problems disappear. Unlike theatrical magicians, attorneys cannot use redirection or spools of colored silk scarves to amaze their audience of clients, peers and managers. Read on… Want to see a magic trick? Well you won’t actually see it, but we’ll use

2017 – 10 Tips for Personal Injury and Mass Tort Attorneys

December 22, 2016
MRR Basics

As 2017 unfolds, we look forward to developing and expanding our ability to service you, as both technology and rules of law evolve. We’ve learned our priority continues to be educating the Legal Market about our services. For Personal Injury, Mass Tort and Class Action litigation, we’ve proven our

7 Last Minute and Smart Fixes for Personal Injury Attorneys Before Year End

November 30, 2016
customer satisfaction, Mass Tort Litigation, MRR Basics, MRR Security, Personal Injury Litigation

2016 has been certainly a year for surprises. Whether the topic is baseball or politics, it clearly was full of unanticipated results (well, perhaps for a few with clear crystal balls). Here’s a list of 7 issues and proposed fixes that can keep 2016 in its place, and get you

A Thanksgiving Thought for Personal Injury, Mass Tort and Class Action Lawyers

November 24, 2016
customer satisfaction, Mass Tort Litigation

A Thanksgiving Thought for Personal Injury, Mass Tort and Class Action Lawyers Across America, most of us celebrate Thanksgiving today with family and close friends while also remembering those who once shared our table. It’s also a day many do not get to enjoy either because of workload or

7 Ways PI Law Firms Can Do More and Save Money

October 27, 2016
customer satisfaction, Mass Tort Litigation, MRR Basics, MRR Security

When discussions about medical records begin, they tend to initially focus on the trade-off between cost of outsourcing vs. using in-house resources. While clearly an important component, there are other considerations necessary to make the right choice. Here’s a list of 7 considerations we think are as important as

Outsourcing – A Better Way to manage (parts) of your law practice

October 6, 2016
MRR Basics

Say the word outsource, and depending on your age and occupation, it brings back bad memories. Back in the late ‘80s and early ‘90s, and depending on the business you were in, primarily those with call center operations, looked to lower costs by outsourcing, or more accurately, offshoring certain

Law Firms: How are you doing against 2016 goals?

August 16, 2016
MRR Basics

Time To Review 2016 Goals (and adjust plans as needed) At the beginning of each year, most businesses including law firms large and small set out with a set of goals to be accomplished by year-end. These goals are typically reviewed at the end of each fiscal quarter, so

Medical Records Needed? Summer is here. Staff on vacation. Try outsourcing and make everyone happy.

July 7, 2016
customer satisfaction, MRR Basics

Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn’t slow down during June, July and August. Please keep in mind the fact that your remaining staff is likely overwhelmed. They are doing all of their FT job, plus a

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