When you’re managing life, health, disability, or auto insurance policies, fast and accurate record retrieval is critical. You rely on medical records to evaluate life insurance applicants and accident reports to verify auto claims. Yet, chasing down records from multiple custodians can eat up your staff’s time — and even a small mistake can lead to delays or compliance issues.
Instead of putting your team through that hassle, you can streamline everything by partnering with a trusted record retrieval service. Here’s why turning to experts like Record Retrieval Solutions (RRS) is ideal for your insurance company in 2025 and beyond.
Why Do Life Insurance Companies Request Medical Records?
You may often wonder, why do life insurance companies request medical records in the first place? It’s simple: you need a complete picture of an applicant’s health history to assess risk accurately. Medical records reveal underlying conditions, past treatments, or undisclosed health issues — all crucial to setting premiums or even determining eligibility.
That’s why having fast, secure access to these documents through a professional retrieval service makes a real difference.
1. Make Medical Record Access Simple and Stress-Free
With Record Retrieval Solutions, getting the paperwork you need becomes incredibly easy. You simply submit your request through our secure online portal, and we handle the rest — from contacting custodians to ensuring compliance with laws like HIPAA.
Plus, you can track your request status anytime using your online dashboard and download the documents in PDF format once they’re ready. No endless follow-ups or navigating different custodian policies — just straightforward, reliable service.
2. Speed Up Your Claims and Underwriting Processes
Waiting weeks for paperwork can stall your workflows and frustrate your clients. But with RRS, you can expect to receive documents in about 12 days on average. How? We maintain strong relationships with record custodians and fully understand their internal processes, helping us bypass common delays.
Faster record retrieval means you can underwrite policies, process claims, and move forward with greater speed — all while keeping your clients happy and your operations efficient.
3. Ensure the Accuracy of Every Record Request
You can trust that every record you receive has passed through rigorous quality checks:
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Identification details match your original request
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All paperwork is complete and falls within the specified timeframe
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Documents are clear, legible, and ready to use
If any issues arise, we’ll follow up with the custodian at no additional charge. This commitment saves you the headache of redoing the process and ensures you have exactly what you need — the first time.
4. Save Money and Avoid Hidden Costs
Every mistake in record retrieval costs time and money — but when you work with specialists, you avoid costly missteps. Our team knows how to navigate the legal landscape, ensuring you’re never overcharged beyond state-regulated copy fees.
Why Choose Record Retrieval Solutions for Insurance Companies?
If you’re asking yourself, why do life insurance companies request medical records and how you can retrieve them efficiently, Record Retrieval Solutions offers the answer. We blend technology, compliance expertise, and a commitment to service, making us the ideal partner for insurance companies who need fast, secure, and reliable medical record access.
Whether you’re establishing new policies, handling complex claims, or conducting underwriting reviews, RRS empowers your team to focus on what matters most — serving your clients and growing your business.
Ready to simplify your record retrieval process?
Contact Record Retrieval Solutions today to get started!
Obtain your paperwork fast and hassle-free when you partner with Record Retrieval Solutions.
