Whether insurance providers need to request medical records to support claims or attorneys need official records to put together a legal case, records retrieval has traditionally been a cumbersome and time-consuming task. It’s something that in-house teams often struggle with, particularly in the case of smaller businesses that might

Medical records retrieval is a vital process for healthcare providers and insurance companies, but it’s something that takes a fair bit of time due to the sensitive nature of the information involved. That’s why it’s so important to have a clearly defined plan for requesting and managing records retrievals,

Medical records retrieval can be a time-consuming task fraught with potential pitfalls such as breaches of compliance and lengthy delays. It’s also a critical function for insurance and legal firms, which rely heavily on their abilities to settle claims quickly. Choosing the right solutions can help reduce risk and

One of the most common requests we receive is to retrieve medical records from the Department of Veterans Affairs (VA). Requests typically come from attorneys who are filing personal injury or medical malpractice lawsuits. We also receive requests from attorneys who are defending insurance companies named in the same

You’ve got enough on your plate. Too much, really. Yet, you still occasionally hear the rumblings of a legal technology revolution in progress. Somewhere, out there, the wide world of legal technology continues to advance at a rapid pace. New apps and platforms are becoming available all the time

Requesting medical records for legal and insurance purposes is as much an art as it is a science. Longtime practitioners develop intricate systems for tracking the progress of requests they send out, with letter-perfect templates and pop-up reminders at all the right intervals to ensure they receive thorough and

When the RRS team was preparing for the Consumer Attorneys of California Donald L. Galine Conference at Lake Tahoe, NV last June, we received positive response to our Free Your Staff  tag line. Sometimes it took a little explaining, primarily for solo or very small practices. It is our