Record Retrieval Solutions (RRS) is honored to present a guest blog from Personal Injury attorney John C. Miller, Jr. of Miller Injury Attorneys of El Dorado Hills, CA. Mr. Miller shares his experiences as a personal injury attorney, the value of outsourced record retrieval, and his experience working with RRS.
As a personal injury attorney for more than 28 years, I have come to realize that having my in-house staff or myself order, and track medical records and bills is a huge and colossal waste of time and energy.

Summary: Sometimes legal work requires magic to make problems disappear. Unlike theatrical magicians, attorneys cannot use redirection or spools of colored silk scarves to amaze their audience of clients, peers and managers. Read on...
Want to see a magic trick? Well you won’t actually see it, but we’ll use the “Theatre of the Mind” so you can experience it.

As 2017 unfolds, we look forward to developing and expanding our ability to service you, as both technology and rules of law evolve. We’ve learned our priority continues to be educating the Legal Market about our services. For Personal Injury, Mass Tort and Class Action litigation, we’ve proven our value as an alternative to using in-house resources for medical record retrieval.

2016 has been certainly a year for surprises. Whether the topic is baseball or politics, it clearly was full of unanticipated results (well, perhaps for a few with clear crystal balls). Here’s a list of 7 issues and proposed fixes that can keep 2016 in its place, and get you and your firm ready for 2017.

Pending Medical Records – the most common issue PI attorneys requiring fixes is waiting for medical records on behalf of their client.

A Thanksgiving Thought for Personal Injury, Mass Tort and Class Action Lawyers

Across America, most of us celebrate Thanksgiving today with family and close friends while also remembering those who once shared our table. It’s also a day many do not get to enjoy either because of workload or disabilities due to injuries sustained in an accident.

When discussions about medical records begin, they tend to initially focus on the trade-off between cost of outsourcing vs. using in-house resources. While clearly an important component, there are other considerations necessary to make the right choice.

Summary: Summer is here. With summer comes well deserved vacations for your legal office staff. Despite rumors to the contrary, medical records workload doesn't slow down during June, July and August. Please keep in mind the fact that your remaining staff is likely overwhelmed.

Expenses incurred during the process of litigation are not always passable.
What are passable expenses? In every kind of professional services business, there are expenses which are expected and billed back to the client. Often these are “hard” costs which are relevant and necessary to conduct matters, and are provided by a third party.

Summary: There are ever-thinning margins for small to mid-size law firms litigating for a personal injury client. They, and their insurance claims counterparts, need to consider ways to lower costs while improving client satisfaction.
 

The following is part 2 of a 2 part article on this topic.