RRS Client Testimonials

RRS is very personable with their clients and has great customer service. RRS really goes the extra mile to accommodate my requests! I definitely appreciate how hands on they are. They always return my calls and emails. Fast and reliable service with affordable prices. Satisfied every time.

I’ve been working in plaintiffs’ law firms a long time, and I’ve ordered thousands of medical records. RRS has been a lifesaver. It has streamlined record retrieval, as it should be. RRS goes out of their way to get the job done. They’ve made this task easier and better. I appreciate the unwavering service, the quality, and the great rates.

I have had the pleasure of working with RRS for the last several years. The service does an excellent, prompt job in obtaining the records and bills we need from healthcare providers at a competitive rate. What sets them apart from other companies is reliability and responsiveness. We can always count on them to diligently obtain the records, and if a problem arises, they contact us immediately. With other companies, we had to constantly follow up on the jobs we sent to them. RRS also promptly responds to any phone calls or emails. RRS also saves us from having to hire staff to order, and track down records and bills from individual healthcare providers, which previously had been very costly for our firm. I highly recommend RRS.

RRS has most definitely exceeded my expectations as a retrieval company. We have used other companies in the past and their efficiency does not come close to that of Chuck and his team. Not only do they provide frequent updates on their website regarding the status of each request that has been submitted, but they have excellent customer service! They always answer the phone and respond to emails in a timely manner. Chuck also always looks out for his attorneys, such as finding ways to lower the cost of medical records. I recommend this service to any law firm who is in need of a retrieval company.