5 Tips for Improved Client Satisfaction Personal Injury Cases – Part 2

March 29, 2016
customer satisfaction, MRR Basics

Summary: There are ever-thinning margins for small to mid-size law firms litigating for a personal injury client. They, and their insurance claims counterparts, need to consider ways to lower costs while improving client satisfaction. The following is part 2 of a 2 part article on this topic. Issue 4: Hard vs Soft Invoices. Often medical

5 Tips to Improve Customer Satisfaction for Personal Injury Clients – Part 1

March 26, 2016
customer satisfaction, MRR Basics

Summary: With ever-thinning margins, small to mid-size law firms handling personal injury matters, need to consider ways to lower costs while improving customer satisfaction. The following is part 1 of a 2 part article on this topic. You know the scenario. A new client walks into your office complaining that

Insurance Cos. – 7 Reasons To Outsource Record Retrieval

February 24, 2016
MRR Basics

How does an insurance company, who often needs to focus their resources exclusively on the business of claims review, take advantage of outsourced record retrieval? While this practice is widely known by law firms, there is an even bigger advantage for insurance companies and industry professionals. The policy can

Workflow and Law Practice – A different view

January 18, 2016
MRR Basics, MRR Security

Workflow – A lesson OF the NYSE vs. the NASDAQ OUCH! For the first two weeks of 2016, investors in the stock market have suffered through a sudden and painful decline. Some call it historical in both its speed and voracity. The images most of us have of traders in lab-coat

2016 To-Do List for Law Firms

December 29, 2015
MRR Basics, MRR Security

This 2016 To-Do List is a follow up of to our last blog on ensuring the adequate tracking of HIPAA compliance forms to avoid processing delays. You can read it here. Before work gets hectic, consider the following 5 to-dos for your 2016 New Year list: Make sure that your clients understand exactly what

2016 New Year’s Resolution – Start Monitoring HIPAA authorization dates.

December 14, 2015
MRR Basics

By now every healthcare provider, attorney involved in patient litigation, or insurance claims processor needing medical records knows the importance of a signed HIPAA Authorization form. Usually these forms are signed during the on-boarding process of the client by the attorney or the insurer’s agent. But, there’s another step

No Spam for Thanksgiving 2015 – We Promise.

November 19, 2015
MRR Basics

Summary: RRS creates an offer – no spam, just our way of helping others. Sometimes you read what writers call blogs but they are really just thinly veiled ads. I even got plain old SPAM cleverly concealed as a blog. I like to think that our blog posts are

Partnering Redefined

October 22, 2015
MRR Basics

Summary: Partnering. Everyone needs a resource they can depend on whether they collaborate once a day or once a year. This post explains how partners can be leveraged to assist when you need them most. There was a time in America long ago, that craftsman made fine furniture, created unique

Wasted Time is Money Lost. Get them both back now.

October 8, 2015
MRR Basics

Time. There is never enough of it. Whether it’s a 12 hour workday, or a relaxing weekend at the beach with family, time gets away from us. And while that is something everyone feels, when you have a law practice, wasted time means money lost. This is not purely a capitalist

Top Ten Great End of Year Record Retrieval Tips

September 24, 2015
MRR Basics

While it’s hard to believe, 2015 is almost in the rear view mirror. As the end of the 4rd quarter quickly approaches, this is a perfect time to think about a topic that is often overlooked – Your Medical Record Retrieval process. So here are 10 great record retrieval ideas

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